Case Study
Updated
2 min read

Government agency in Indonesia reduces service disruptions by blocking automated attacks with Arcjet

Arcjet minimizes recurring issues for the Regional Financial Agency by preventing the bot and database-targeted attacks that previously slowed development.


The Regional Financial Agency manages a wide range of public-facing digital services for the local government of Gorontalo, Indonesia. As traffic grew and threats evolved, the agency’s small development team found themselves spending more time responding to disruptive attacks than building the features citizens rely on. Arcjet provided a way to strengthen their security posture without adding operational overhead.

Challenges Before Arcjet

Before adopting Arcjet, the team faced a constant stream of bot traffic, DDoS attempts, brute force activity, SQL injection probes, and automated web scans. These attacks frequently targeted their databases and core services.

As a government agency with a lean engineering team, manually monitoring and mitigating these threats was not practical. Developers were not equipped with dedicated security tooling, and the result was regular service instability, including temporary outages during high-volume attack periods.

Impact on Developers and Releases

Security risks directly slowed down their ability to ship and maintain reliable services. Developers lost valuable time reacting to incidents instead of improving the platform. Release cycles became unpredictable because unexpected traffic spikes or bot activity could take systems offline without warning.

Why Arcjet?

The team evaluated other solutions but found that none matched Arcjet’s combination of simplicity, precision, and developer-centered experience. Arcjet immediately aligned with the agency’s needs:

  • Protection against the most common automated threats they faced
  • Easy integration into their existing deployment model
  • Policies designed for real-world attack patterns rather than theoretical controls
  • A lightweight approach that didn’t require specialized security expertise
“Arcjet services are really accommodating our needs and there is no other service that lines up as well.”

The Problem They Needed to Solve

The agency’s top priority was reducing the operational burden caused by automated abuse: bot attacks, DDoS attempts, brute force traffic, SQL injections, and anything that interfered with application stability, especially around their databases.

Arcjet delivered exactly what they were looking for. After deployment, the team immediately saw a significant drop in critical issues tied to malicious traffic.

Setup and Onboarding Experience

Getting Arcjet into production took about 10 minutes. Despite limited security experience on the team, they were able to integrate Arcjet quickly and with confidence.

Their earliest success came when they connected Arcjet to their deployment on Vercel. For the first time, the system experienced zero bot activity after deployment, an immediate, noticeable change.

Day-to-Day Workflow After Arcjet

Arcjet immediately reduced the amount of reactive security work the team needed to perform. With automated protection in place, developers experience fewer interruptions and can stay focused on building core features instead of monitoring for potential threats.

Security shifted from a manual, stress-inducing responsibility to a reliable safeguard that operates quietly in the background, providing consistent stability and confidence.

Concrete Results

  • Substantial reduction in recurring security issues
  • Immediate drop to zero bot-related disruptions
  • Stable releases with fewer surprise outages
  • No measurable performance penalty; speed remained consistent
  • Increased confidence deploying new updates

Overall, the reduction in attack-related incidents has created a smoother, more stable operating environment.

Fit Within Their Platform Strategy

Arcjet now protects their main services and fits naturally into their existing stack. It reinforces the reliability of systems that citizens depend on, without demanding major workflow shifts from developers.

The agency is still exploring deeper adoption, but one direction stands out: expanding automated controls and making security visibility even easier. Their vision is to have Arcjet manage the entire security surface with minimal developer intervention.

“Arcjet is a practical solution that handles most of our major security problems so our team can focus on building reliable public services.”

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